Terms & Conditions
Welcome to Lake Me Away Property Management’s website. If booking online, you will be asked to read and accept these Terms and Conditions. By accessing any areas of Lakemeawaylbj.com, you agree to be bound by the terms and conditions set forth below. If you do not agree to all of the Terms and Conditions, please do not use this site. If booking by phone, you will receive a copy of the Terms and Conditions via email along with other information concerning your reservation. It must be signed and returned prior to your rental.
RESERVATIONS – Reservations can be made online or over the phone. The renter must be 25 years of age or older and must occupy the property for the entire duration of the rental period. When booking accommodations with Lake Me Away, reservation confirmation is subject to receipt of a 25% reservation deposit, signed rental agreement, a completed guest details form, and a signed pet policy (if applicable). Full payment is due 30 days prior to check-in and is non-refundable. Reservations placed within 30 days of check-in date will require payment in full at the time of booking, and must be paid with credit or debit cards only. By accepting the terms of this agreement, you authorize Lake Me Away, via a third party online payment processor, to charge your credit card on file for the remaining balance 30 days prior to the arrival date unless you make other payment arrangements. You will receive an email confirmation of the payment and the details of the reservation. We accept Visa, MasterCard, Discover and American Express.
TAXES – Texas lodging tax and any County or City occupancy taxes that apply, as well as any state sales taxes are added to your total rent and will be due when the balance of your rent is paid.
CANCELLATION – Cancellations must be submitted in writing and confirmed by Lake Me Away no later than 31 days prior to the check-in date in order to receive a refund of the rental fee less a cancellation fee of $100. Refunds will not be given after 30 days prior to your arrival date. In the case of a ‘no-show’, the reservation will be treated as a cancellation, and no refund will be given. We highly recommend purchasing travel insurance.
PROPERTY DAMAGE – Each reservation is quoted with a Damage Waiver as a separate line item that protects you against accidental damage done to the property during your stay provided the damage is disclosed to management prior to check out. By submitting payment for this plan, you authorize CSA Travel Protection to pay Lake Me Away directly any amount due for covered replacement or repairs. This waiver does not cover intentional damage, excessive wear and tear, damage from smoking, pets, additional cleaning of stains or spills, fines of any kind, excessive trash, or excessive damage over $3,000. Guest acknowledges that any damage exceeding $3,000 in repairs will be billed to the credit card on file.
Any damage found upon check in must be reported immediately and within 2 hours of check in or you will assume responsibility for any damage found.
PETS – Some properties managed by Lake Me Away allow pets. A maximum of two (2) dogs are permitted in those properties with the exception of Azure Relaxin’ 1 & 2, which only allow one dog. A nonrefundable pet fee of $100 for the first pet will be added to the guest charges. The fee varies for an additional dog. Please register all pets when booking the reservation. Unauthorized pets on the premises will incur an additional cleaning fee of at least $500 billed to the credit card on file, and immediate eviction with no refund. Pets must be housebroken, well-behaved and pest free. Please see the pet policy for additional information and terms and conditions.
NO SMOKING – All properties are non-smoking. Any evidence of smoking will result in an immediate fine of $500, plus any cost incurred to rid the rental of smoking residue or damage.
CHECK IN/CHECK OUT – Check in time is 4:00 PM. Check-out time is 11:00 AM. Lake Me Away check-out instructions are provided in the home directory. A $100 fee or greater for late check-out will be charged if Renter has not vacated the property by check-out time. A $25 fee will be charged for lost keys.
CLEANING – Each property will be inspected and cleaned following departure. Renter must leave the property in the same general condition that Renter received it. If anything more than normal cleaning is necessary due to spills, trash left on site, unclean dishes, stains to furniture, carpeting, linens, paint, wallpaper or flooring, Renter authorizes Lake Me Away to bill appropriate charges to the Renter’s credit card on file.
USE OF PROPERTY – Occupancy for each rental home is monitored closely. Only guests registered on the guest list may occupy the property. Daytime additional guests are understood, but no parties, large groups or additional overnight guests are allowed. Renter is restricted to the specific property rented. Renter agrees to locate, observe and adhere to all rules and policies posted at the property. If the property has a boat lift, Renter agrees to obtain and abide by the Lake Me Away boat lift instructions. Renter and all guests must vacate the property and will forfeit the rental and security deposit for any of the following: (1) Using the premises for any illegal activity, (2) causing substantial damage to the property or to that of any neighboring properties, (3) occupancy exceeding the maximum capacity, (4) other acts which substantially interfere with neighbors right to quiet enjoyment of their property, or (5) police called to the property for any reason.
PROPERTY ACCESS – Lake Me Away reserves the right to enter the property at any time during the Renter’s stay.
UTILITIES, SERVICES, AMENITIES – In the event of any property, equipment utility or other malfunction, please call Lake Me Away, and we will attempt to have the repair or correction made as quickly as possible.
All units will be equipped for basic housekeeping with a starter amount of paper and soap products (i.e. toilet paper, paper towels, laundry detergent, dish soap, dishwasher soap, etc.). Although we provide an initial inventory of consumables, please plan to bring any special items you are accustomed to, as well as an additional stock of personal items such as bath products and toiletries. Beach towels are not provided.
SAFETY – Safety and security is the sole responsibility of the guest. Lifeguards are not on duty to monitor pool use, hot tub use or lake swimming. Children under the age of 16 years of age are not allowed in the pool or hot tub unless accompanied by an adult. Renters of all ages are advised to wear a life jacket at all times when swimming in the lake. No glass containers are allowed in the pool or hot tub area. Renter acknowledges that pools, hot tubs, lakefront and surrounding deck spaces can be slippery and dangerous. Properties have not been made ‘child-safe’. Renter acknowledges that neither the Owner of the property or Lake Me Away assume any responsibility or liability for the safety or security of guests, or for injury caused by the criminal acts of other persons.
BOAT DOCKS, BOAT LIFTS, JET SKI RAMP USE – Some homes make boat slips, boat lifts and/or jet ski ramps available for Renter use. Please refer to the boat dock instructions for additional information. Renter acknowledges that neither the property Owner or Lake Me Away is responsible or liable for any damage to the Renters watercraft.
OWNER CHANGES TO PROPERTY – Every effort is made by Lake Me Away to insure that all property listings are as accurate and complete as possible. However, Lake Me Away is not responsible for any property or amenity changes implemented without the knowledge of Lake Me Away. Listing details such as descriptions, rates, amenities and terms are subject to change without notice.
SALE CONTINGENCY – In the event that the home Renter has reserved is for sale, and/or a party enters into a contract to sell, Lake Me Away reserves the right to provide the Renter with a comparable property at no additional charge.
DISCLAIMER – THE MATERIALS CONTAINED IN THIS WEBSITE ARE PROVIDED ON AN “AS IS” AND AS AVAILABLE BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. LAKE ME AWAY EXPRESSLY DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITH LIMITATION WARRANTIES OF TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. LAKE ME AWAY DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED WITHIN THESE MATERIALS. LAKE ME AWAY MAY MAKE CHANGES TO THIS WEBSITE AT ANY TIME WITHOUT NOTICE. WHILE LAKE ME AWAY STRIVES TO KEEP THE INFORMATION ON THIS SITE ACCURATE AND CURRENT, LAKE ME AWAY CANNOT GUARANTEE THE ACCURACY, COMPLETENESS OR TIMELINESS OF THE INFORMATION. INFORMATION WITHIN THE LAKE ME AWAY WEBSITE MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. LAKE ME AWAY RESERVES THE RIGHT TO MAKE CHANGES, CORRECTIONS AND/OR IMPROVEMENTS TO THE INFORMATION CONTAINED WITHIN THIS WEBSITE, AT ANY TIME, WITHOUT NOTICE.
LIMITATION OF LIABILITY – WITHOUT WAIVING OR RESTRICTING ANY OTHER PROVISION OF THIS AGREEMENT, THE PARTIES SPECIFICALLY AGREE THAT THE INCIDENTAL, CONSEQUENTIAL, DIRECT, INDIRECT, SPECIAL AND PUNITIVE DAMAGES AVAILABLE TO RENTER AGAINST LAKE ME AWAY BASED UPON BREACH OF CONTRACT (WRITTEN, ORAL OR IMPLIED) OR ANY OTHER THEORY OF LIABILITY IS SPECIFICALLY LIMITED SOLELY TO THE ACTUAL AMOUNT OF MONEY PAID TO, OR DEPOSITED WITH, LAKE ME AWAY BY RENTER.
RISK OF LOSS/INDEMNITY – THE RENTER AGREES TO ASSUME ALL RISK FOR ANY AND ALL DAMAGES TO PROPERTY OR PERSONAL PROPERTY BY RENTER OR GUESTS. THIS WAIVER INCLUDES ANY NEGLIGENT ACTS OR OMISSIONS CAUSED DIRECTLY OR INDIRECTLY BY RENTER OR GUEST. THE RENTER FURTHER AGREES TO INDEMNIFY AND HOLD HARMLESS LAKE ME AWAY and OWNER, INCLUDING ITS OFFICERS, DIRECTORS, OR EMPLOYEES, FROM ALL CLAIMS, CAUSES OF ACTION, DAMAGES AND LIABILITIES, INJURY OR LOSS THAT IN ANY WAY ARE CAUSED BY, ARISE OUT OF, RESULT FROM, OR GROW OUT OF ANY RENTER or GUESTS USE OF THE PROPERTY OR PERSONAL PROPERTY AT THE PROPERTY, INCLUDING, WITHOUT LIMITATION, ANY AND ALL CLAIMS, ACTIONS, DAMAGES, LIABILITIES, INJURY AND LOSS THAT IN ANY WAY ARE CAUSED BY, ARISE OUT OF, OR RESULT FROM THE NEGLIGENCE, GROSS NEGLIGENCE OR RECKLESSNESS OF RENTER or GUESTS. Finally, Renter assumes all risks associated or related to use of any dock, hot tub, pool or natural water body, including but not limited to water sports, by Renter or Guests. Renter acknowledges surrounding patios/decks/docks can be dangerous. With full knowledge of the above facts, Renter accepts and assumes all risks involved in or related to the use of these areas.
LAW/VENUE – This contract shall be interpreted and enforced under the laws of the State of Texas. Venue for any litigation, claim or controversy that arises out of or relates to the entrance of this agreement, the terms of this agreement, or the breach of it, shall be exclusively in Llano County, Texas.
SEPARABILITY – If, for any reason, any provision of this agreement is help invalid, all other provisions of this agreement shall remain in effect.
ENTIRE AGREEMENT – This instrument is the entire agreement of the parties. Oral changes have no effect. It may be altered only by a written agreement signed by the party against whom enforcement of any waiver, change, modification, extension, or discharge is sought.
Updated May 23, 2016